Every user can upload 3 images per recipe. After uploading, each image can be changed or deleted for the duration of two hours. Only if one, two or even all three pictures get declined, the user has a new chance to upload further images. One rule will remain though: one user can only upload three images per recipe. After a successful upload and publishing of the images, the same user cannot upload further images for one and the same recipe ever again.
Please do not upload the same image more than once. All photos are being edited in the order they arrive with the CooksUnited Editorial team. This can take a few days since every photo is checked for its quality and also has to be edited to have the right size etc. This can usually take up to 5 working days. After receiving your photo a message will be sent to you to inform you about the release or a rejection.
Of course we would like to let you know why your photo has been rejected. Please write an email to
1) user name
2) email address
3) recipe name for which you wanted to upload the photograph
Important: please attach the photograph to this message which will make it easier to get back to you as quickly as possible.
Please ensure that your photos have a ratio of 4:3 (or 3:4) or 1:1. This enables us to present all photographs in a consistent way.
NO! You can only submit photographs to which you have the copyright to. Scanned images from magazines or cookbooks or copied images from the Internet are copyright protected and you are not allowed to use them. If the case happens that a copyright protected image gets uploaded and released it is automatically your responsibility to deal with any legal problems that may occur. Pixelhouse plc is not obliged to support this case.
Please do not send the same photograph for more than one recipe, but only to that one recipe that you prepared yourself. If identical to more than one recipes are found they will be deleted.
Please do not send photographs with extra features and designs. Our graphic editors are keen to keep all photographs in one constant format and design. We therefore prefer good but plain images that represent the recipes accordingly. If you submit images that have any extra design features we will probably try to remove them. If this is not possible your photograph might get rejected.
The quality of a picture from a mobile phone totally depends on the camera phone itself. There are good cameras phones on the market and it therefore may be possible to accept a photo from a camera phone. If it meets our standards and requirements there is no reason why it should not be accepted. The only problem with camera phones is that they usually do not have a great focal distance and may not react very good to bad lighting conditions. Hence the photograph could lack quality. We need photographs with a resolution of at least 1024 pixels (width).